Overview:
Internet A/S Easy provides an integrated
application service that allows companies to create a live support
solution on the Internet, putting their support and customer service
technician in immediate, interactive communications with their
users.
Online Technical Support
-Maximize customer satisfaction by online technical support service
Cost Reduction
-Reduce direct costs for supporting staffs
Increase efficiency & productivity of work
-Minimizing loss of user productivity, and
significantly improving ROI
Benefits
* PC/Device OEMs
Build in greater customer satisfaction and gain brand loyalty,
while
decreasing the cost of providing customer support.
* ISPs
Increased customer loyalty through fast, personalized service and
support.
* ISVs/Outsourcers
Accelerate growth and gain market share by providing value-added
support services to their customers, and by embedding support
offerings directly into customers' business processes.
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