Bay Junction Technology, Inc.
Accesscom
Hypersurf Internet Network Weather Report
For network issue, please call (408)325-0300 ext 2
For network emergency, please refer to the technical support message for pager access. Please note that the pager number will change on a daily basis.
Date: 07/23/03
Time: 10:00 PM
Subject: Cisco Upgrades
We will be upgrading Cisco Equipment at 10:00 pm Pacific standard time. After the
upgrade we will have to reboot the Cisco equipment that was upgraded. This will
cause parts of the network have connectivity issues for the reboot periods (3-5
minutes). We are upgrading because of a recent security issue found to exist in
most Cisco devices. If you have interest the problem can be found here http://w
ww.cert.org/advisories/CA-2003-17.html
Date: 07/22/03
Time: 11:00 PM
Subject: Cisco Upgrades
We will be upgrading Cisco Equipment at 11:00 pm Pacific standard time. After the
upgrade we will have to reboot the Cisco equipment that was upgraded. This will
cause parts of the network have connectivity issues for the reboot periods (3-5
minutes). We are upgrading because of a recent security issue found to exist in
most Cisco devices. If you have interest the problem can be found here http://w
ww.cert.org/advisories/CA-2003-17.html
Date: 07/19/03
Time: 9:00 PM
Subject: Cisco Upgrades
We will be upgrading Cisco Equipment at 9:00 pm Pacific standard time. After the upgrade we will have to reboot the Cisco equipment that was upgraded. This will cause parts of the network have connectivity issues for the reboot periods (3-5 minutes). We are upgrading because of a recent security issue found to exist in most Cisco devices. If you have interest the problem can be found here http://www.cert.org/advisories/CA-2003-17.html
Date: 03/10/03
Time: 10:30 AM
Subject: Network outages problem
We are having a network hickup on one of our DS3. As a result some of the t1 may experience a brief network outages. The problem since then has been rectify. We sincerely, apologize for any inconvenience that you may have experience. Thank you for your attention and understanding.
Date: 10/01/02
Time: 16:30 PM
Subject: Network outages problem
Our upstream provider was having BGP routing issue on 09/30/02. As a result, many companies that were using this upstream provider as their upstream provider where having connectivity problem. The outages lasted about one hour and 30 minutes. The duration of the outages was from 4:30 PM to 5:45 PM. We sincerely, apologize for any inconvenience that you may have experience. Thank you for your attention and understanding.
Date: 05/30/02
Time: 05:15 PM
Subject: Network connectivity problem
Our backbone provider has restored our connectivity. At this moment, we have no update as to what caused the problem. Once we get more detail information, we will post the information. Thank you for your attention and understanding.
Date: 05/13/02
Time: 06:45 AM
Subject: Network connectivity problem
We are experiencing network performance problem starting at around 6:20am, the problem originated
from our back provider and they have been working on it since then. There is no ETA as of this time
but we are expecting a restoration shortly.
Subject: Network connectivity problem
We are experiencing network performance problem starting at around 6:20am, the problem originated
from our back provider and they have been working on it since then. There is no ETA as of this time
but we are expecting a restoration shortly.
Date: 04/21/02
Time: 06:30 PM
Subject: Network connectivity problem
According to the information from MFN, there was a OC-48 fiber ring down between San Jose & Palo Alto's MFN facitilities and that's why causing the previous problem. The problem has already been fixed at 5:30 pm. If you still experience network connectivity issues, please call our technical support extension 408-325-0300 x116. Sorry for the inconvenience.
Date: 04/21/02
Time: 03:30 PM
Subject: Network connectivity problem
Our upstream provider MFNX is having problem at the Palo Alto Internet Exchange P.O.P and some of our customers may experience network connectivity problems to our servers and co-location facilities. NFN is fixing the problem now but no ETA yet. Once we have further information on this problem, we will post it to this web page again. Sorry for the inconvenicne.
Date: 03/27/02
Time: 03:25 PM
Subject: Short Network Congestion
We were experiencing some heavy traffic coming in to Our Network around 3:00 P.M. this afternoon. Before we were able to determine where the traffic coming fto or where the majority of the traffic coming from. The network has already stablize. We will monitor the network more closely. We sincerely appologize for any inconvenience.
Date: 01/25/02
Time: 05:05 PM
Subject: Short Network Hicuup
There were two short 30 seconds network hiccup happened at around 4pm today, the cause was deal to a mis-configured router on our vendor side. The problem happened when we are turned on BGP some of our routers, which are part of our plan to provide more redundancy, but the peered router was mis-configured and we lost connection through those links for a short period of time. We have corrected the problem and we have confirmed with our vendor that their router is configured to our specification. We have very high confidence that these changes will improve the overall reliability of our network to support our continue expansion.
Date: 01/25/02
Time: 02:10 PM
Subject: Recent Network Problem
Dear BJT Customer,
As you may have noticed, our network connection to the outside world was down for over one and a half hour yesterday, 01/24/02, beginning at around 3:10pm. The problem was traced back to a core router located inside our backbone provider network, we have not received any information from the vendor regarding the cause of the problem but we are actively pursuing to obtain more information from them. As soon as we learn more about it, well pass on the information to you.
Regards,
Benedict Tse
BJT.NET